In 2020, the Coronavirus pandemic has forced people to think of digitally creative ways to keep in touch with friends and family, continue working, and keep their habits. In other words, 2020 is definitely the year of ‘digital’. Some even say that it will become the new normal thanks to the many technical improvements made in the past six months.
Digital transformation includes any advancement regarding digital tools or solutions for improving experiences, processes, and products. But, what does this mean for the future? How is digital transforming the future?
6YS, the ultimate technology company offering a broad IT as a Service Portfolio, has come up with the following article to show you the digital priorities of the future which include digital customer experience, remote working tools, and more flexible resourcing.
Digital Customer Experience
Over the last six months, we have all witnessed the digital transformation of many in-person businesses so that they can offer their clients services virtually which is the only way in the Covid-19 era. Conferences, gym classes, and all kinds of courses and shows have all moved to digital platforms. And, it is working thanks to the digital transformation and technology companies’ efforts to make such platforms accessible to every type of business.
But, that’s not all when it comes to business transformation! Machine learning technology is also improving day by day. It is a form of artificial intelligence that can be used in most of today’s industries which makes it quite popular for the IT sector and beneficial for businesses.
Remote Working Tools
Remote working is certainly the new normal way of working even though it started as necessary to protect against the Coronavirus. And, it has shown that companies are capable of going mobile and making such a digital transformation. Plus, in many cases, working from home has also proven to be more productive and motivating.
Indeed, when staff members are given the right technology, telecommuting can provide numerous benefits from cost reduction to improved sustainability. Connecting to team members, head office, and communicating in real-time have all become possible thanks to the cloud and SaaS.
A recent survey shows that 25 to 30 percent of the world’s workforce will stick to remote working several days a week by the end of 2021. This is an enormous leap compared to the 3.6 percent before the pandemic.
However, telecommuting can also increase the risk of unauthorised systems access, increased bandwidth costs, data breaches, and internal IT infrastructure vulnerabilities. Hence, make sure you ask professionals, like 6YS, to ensure data security.
Agile and innovative businesses have always been the most successful regardless of the industry. Now, this is even more noticeable. Flexible resourcing includes everything from physical capabilities, skills and knowledge improvement, up-to-date technology use, to experimenting with different new digital tools.
The last one is also supported by a report showing that 64 percent of technologists are currently experimenting with tasks and activities they’ve never come across before. They are all trying to create tools and come up with advancements that are going to improve current difficulties and issues in a time when everyone is going mobile.
The Bottom Line
Digital is transforming the future for sure. In case your company has any questions or requirements for going digital, don’t hesitate and contact 6YS today!